Help & Wayfinding

Waves Of Change

Links & resources

Support for the lifelong adoption journey

Finding the right help should not be another battle. This hub brings together practical routes, specialist organisations and trusted learning for adopted people, adoptive families, birth relatives, permanence carers and professionals across the UK.

Immediate danger or risk to life? Call 999 or go to the nearest Emergency Department. For non-emergency police contact, call 101.

See crisis support

Choose your route

Where should I start?

The clearest starting point depends on who you are and what you need today. Choose the route that is closest to your situation.

I am a parent or carer

Find post-adoption support, therapeutic help, education guidance, peer support and routes to request an assessment.

Family support

I am adopted

Find help with identity, records, birth-family contact, counselling, rights and adopted-person communities.

Adopted-person support

I am a birth relative

Find independent advice, counselling, records help and sensitive routes for tracing, contact or reunion.

Birth-family support

I am a professional

Find research, trauma-responsive learning, practice resources and lived-experience perspectives.

Professional learning

Four systems, different routes

Start with the nation where you live

Adoption law, responsible agencies, funding and support pathways differ across England, Scotland, Wales and Northern Ireland. Use the route for your nation, even if the adoption order was made elsewhere.

England

Contact your regional adoption agency or local authority to request an assessment of adoption support needs. Where eligible, the authority applies to the Adoption and Special Guardianship Support Fund on the family’s behalf.

For families & carers

Ask for support before the situation becomes a crisis

Early life adversity can affect emotional regulation, trust, relationships, identity, learning and mental health long after a child has entered a safe family. Needing specialist help is not evidence of parenting failure.

  1. Contact the responsible service in writing.This may be the placing agency, local authority, regional adoption agency, Regional Adoption Service or HSC Trust, depending on where you live and when the order was made.
  2. Ask for an assessment of support needs.Describe the child’s needs, the effect on the whole family, current risks, what has already been tried and the support you believe is required.
  3. Request a coordinated plan.Ask who is responsible for social care, health, education, therapeutic support and crisis planning — with decisions and reasons recorded in writing.
  4. Keep a clear timeline.Record requests, meetings, decisions, incidents, referrals and waiting times. Ask for the complaints or review route when agreed action does not happen.
UK-wide

Adoption UK

Community, information, training, education advice, therapeutic services and advocacy for adopted and care-experienced people and their families.

Visit Adoption UK

Specialist support

PAC-UK

Trauma-informed support for adopted people, adoptive families, special guardians and birth relatives, including advice lines and child-to-parent violence support.

Explore PAC-UK

Family listening

FamilyLine

Free emotional support and guidance for adults in England and Wales dealing with family relationships, conflict, parenting, caring or financial pressure.

0808 802 6666 · Monday–Friday, 9am–7pm

FamilyLine options

UK-wide specialist support

The Belay Foundation

Trauma-responsive support for adoptive, kinship and special guardianship families, including help to recruit and sustain specialist in-home support workers, disability-benefits guidance and training.

Availability, eligibility and charges vary. Belay is not an emergency, crisis, clinical or legal service.

Explore Belay support

Therapeutic support

Look for adoption-aware, whole-family practice

A therapy label alone does not guarantee that a service understands adoption, developmental trauma, attachment, neurodivergence or the pressure carried by the whole family. Ask direct questions before starting.

Questions to ask a provider

  • What experience do you have with adopted and care-experienced children or adults?
  • How will you assess early life adversity, loss, attachment, sensory needs and neurodevelopment?
  • How are parents, carers and siblings included and supported?
  • What qualifications, professional registration and safeguarding arrangements apply?
  • What is the intended outcome, how will progress be reviewed and what happens if the approach is not helping?
  • What are the cost, waiting time, geographical limits and possible funding routes?

Family Futures

Multidisciplinary assessment, therapeutic support, training and resources for adopted and permanently placed children and families.

Visit site →

PAC-UK Child & Family Services

Specialist adoption and permanence support, counselling, group work, advice and therapeutic services; eligibility and commissioned coverage vary.

Visit site →

Adoption UK therapeutic services

Psychology and therapy services covering trauma, attachment, neurodiversity, life-story work and family relationships; availability differs by nation.

Explore support →

Beacon House resources

Free and paid trauma-informed resources for families, schools and professionals alongside specialist clinical services.

View resources →

Learning, behaviour & development

Education and neurodevelopment

School difficulties can reflect trauma, anxiety, sensory differences, executive-function needs, disrupted development, loss or neurodivergence. A child’s behaviour is communication — it should not automatically be treated as defiance or poor parenting.

School avoidanceTransitionsAttachment-aware practiceSEND / ASN / ALNFASDADHDAutismPDA profileSensory processingExclusionsEHCP / CSP / IDP

Adoption UK education support

Advice, training and resources to help families and education settings understand adopted and care-experienced learners.

Education resources

FASD support

Adoption UK provides FASD information and services for families parenting a child or young person with known or suspected prenatal alcohol exposure.

FASD Hub

PDA Society

Information and resources about persistent demand avoidance, including practical support for families and professionals.

Visit PDA Society

Adopted people & adult adoptees

Identity, records, contact and lifelong support

Adoption does not end in childhood. Questions about identity, belonging, medical history, grief, records and birth-family relationships can emerge or change at any stage of life.

England & Wales

Birth records and contact register

GOV.UK explains access to original birth information and the Adoption Contact Register. Adults aged 18 or over can apply; the route differs for some people adopted before 12 November 1975.

Access adoption records

Scotland

National Records of Scotland

Guidance on original adoption records, appointments to view papers and adoption certificates. Birthlink can also help with records, tracing and supported contact.

NRS adoption records
Visit Birthlink

Northern Ireland

Tracing and contact

NI Direct explains the General Register Office for Northern Ireland’s Adoption Contact Register and routes for tracing or contacting birth relatives and adopted adults.

NI tracing guidance

Specialist support

PAC-UK FamilyConnect

Specialist advice and intermediary support for adult adoptees, descendants and birth relatives seeking information or possible reconnection.

Visit FamilyConnect

Approach reunion carefully. Searching and contact can bring hope, grief, uncertainty and unexpected information. A consent-led intermediary or adoption-aware counsellor can help everyone prepare without assuming that contact will be wanted or safe.

Birth parents, siblings & relatives

Information, counselling and supported contact

Birth relatives may need independent advice, help understanding the process, support around grief and loss, records guidance, letterbox or direct-contact support, or help exploring reunion later in life.

PAC-UK birth-family support

Specialist counselling, group support, letterbox help and services for birth parents and relatives affected by adoption or permanence.

Explore PAC-UK

Family Rights Group

Independent advice for parents and kinship carers involved with children’s services in England, including a free confidential advice line.

0808 801 0366 · Monday–Friday, 9.30am–3pm

Get advice

Birthlink Scotland

Support for people affected by adoption with a Scottish connection, including tracing, information, counselling and the Adoption Contact Register for Scotland.

Visit Birthlink

Research, lived experience & learning

Build understanding around the whole child

These resources can help families and professionals explore early adversity, attachment, relational safety, neurodevelopment, recovery and lived experience. They are learning resources, not a substitute for individual clinical assessment.

Use evidence with care. Check who produced a resource, the evidence behind it, whether it applies to your situation and when it was last updated. No single theory or approach explains every adopted person’s experience.

When things feel urgent

Crisis and urgent support

PATCH is not an emergency or clinical crisis service. Use the services below when someone needs immediate or urgent help.

Call 999 now if someone is in immediate danger, there is a risk to life, violence is being used or threatened, a serious injury has occurred, or a crime is in progress.

Go to the nearest Emergency Department when urgent in-person medical or mental-health assessment is needed. For non-emergency police contact, call 101.

England

NHS urgent mental health

111

Call NHS 111 and select the mental-health option for urgent help that is not an immediate emergency.

NHS guidance →

Scotland

NHS 24 Mental Health Hub

111

Call NHS 24 and choose the mental-health option. The Mental Health Hub is available 24 hours a day.

NHS Inform →

Wales

NHS 111 Wales

111 · press 2

Free urgent mental-health support for people of all ages, 24 hours a day, seven days a week.

NHS Wales support →

Northern Ireland

Lifeline

0808 808 8000

Free, confidential crisis support for anyone in Northern Ireland in distress or despair, open 24/7.

NI Direct guidance →

Samaritans

116 123

Free, confidential listening support at any time, from any phone across the UK and Ireland.

Contact Samaritans →

Childline

0800 1111

Free, confidential support for children and young people by phone or online, 24 hours a day.

Childline support →

Breathing Space — Scotland

0800 83 85 87

Confidential support for people in Scotland aged 16+ who feel low, anxious or depressed. Check current opening hours online.

Breathing Space →

Ask PATCH for specific signposting

If you cannot identify the right route, email PATCH with your nation or region, who needs support, the broad issue and the services already contacted. You can also tell us about a useful service, a broken link or a gap in this directory.

Signposting disclaimer: Information is provided in good faith and does not constitute clinical, legal or safeguarding advice. Inclusion does not amount to endorsement. Services, eligibility, funding, coverage, opening hours and contact details can change; confirm current information directly with the provider.

Last reviewed: 17 August 2026. If you find an error, please contact PATCH.